Commercial & Pre-Sales
Exploring Matera's solutions for your institution? Our commercial team can walk you through platform capabilities, integration timelines and partnership models.
contato@matera-us.site
Get in touch
Let's talk about your financial technology needs
Whether you're exploring a new core banking architecture, need to connect to Brazil's payments infrastructure, or want to understand how Matera's regulatory technology stack can solve a specific compliance challenge — our team is ready to listen and respond with precision. Reach us directly by phone or email; no queues, no bots.
Our office
Avenida Selma Parada (Bailarina), 505
Suite 701 — 7th Floor
Suite 701 — 7th Floor
Jardim Madalena · Campinas, SP · 13091-605 · Brazil
Availability
When you can reach us
Our Campinas headquarters operates on standard Brazilian business hours. Calls received outside these windows can leave a message and we guarantee a callback on the next working morning — usually within the first two hours of opening.
For clients running on Matera's platform, dedicated support channels and SLA-backed escalation paths are documented in your service agreement and remain available around the clock for production-critical issues.
| Monday | 8:00 AM – 6:00 PM Open |
| Tuesday | 8:00 AM – 6:00 PM Open |
| Wednesday | 8:00 AM – 6:00 PM Open |
| Thursday | 8:00 AM – 6:00 PM Open |
| Friday | 8:00 AM – 5:00 PM Open |
| Saturday | Closed |
| Sunday & Public Holidays | Closed |
All times in GMT-3 (Brasília Standard Time). On Brazilian national holidays, the office is closed and email responses resume the following business day.
Right team, right conversation
Reach the right desk, faster
Every enquiry deserves a knowledgeable answer. Route your message to the appropriate team and you'll receive a focused, expert reply rather than a generic acknowledgement.
Technical Support
Active Matera clients seeking assistance with platform configuration, API integration queries or incident resolution should reference their dedicated support channel detailed in your SLA document.
contato@matera-us.site
Careers & Recruitment
Interested in joining one of Brazil's leading fintech companies? Our people team handles applications, internship enquiries and spontaneous candidacies from technologists and financial professionals.
contato@matera-us.site
Press & Media
Journalists, analysts and research teams requesting executive commentary, data points or corporate statements are welcome to reach our communications team directly by email.
contato@matera-us.site
Compliance & Legal
For matters related to data protection, regulatory filings, contractual queries or information security, our legal and compliance department handles all formal correspondence with appropriate confidentiality.
contato@matera-us.site
ESG & Sustainability
Questions about Matera's UN Global Compact commitments, sustainability reporting, or ESG partnership opportunities can be directed to our corporate responsibility team.
contato@matera-us.site
Where we are
Conjunto 701 — 7th Floor
Jardim Madalena
Campinas — SP, Brazil
Headquartered in Campinas, São Paulo
Matera's main office is located in Jardim Madalena, one of Campinas' well-connected business districts in the interior of São Paulo state. The city has long been Brazil's second technology hub — home to world-class universities, a dense concentration of fintech and deep-tech companies, and excellent transport links to the state capital.
Our seventh-floor suite on Avenida Selma Parada brings together engineering, product, commercial and operations teams under one roof — a deliberate choice that accelerates decision-making and keeps client delivery tightly coordinated.
Full postal address
Avenida Selma Parada (Bailarina), 505Conjunto 701 — 7th Floor
Jardim Madalena
Campinas — SP, Brazil
CEP 13091-605
Ready when you are
One conversation can change the trajectory of your platform
Matera has been the technology partner behind some of Brazil's most ambitious financial institutions for nearly three decades. A phone call or a short email is all it takes to start exploring what that expertise can do for your organisation.